MAILING LIST

We hold the data for anyone who signs up for our mailing list.

We hold names and email addresses.

This data is used to send out emails on offers and promotions.

The data is help until the person cancels the email subscrption.

We do not share this data with any other body.

WHERE DATA IS HELD

The data is held on the Mailchimp servers and Wix Servers.

WHO HAS ACCESS

The company director and the designated IT staff.

We do not share this data with any other body.


CUSTOMER DATA

We hold names, addresses, phone numbers and email addresses of all our customers.

The data is held for 7 years for tax purposes.

Data is held for the duration of an items guarantee if longer than 7 years.

WHERE DATA IS HELD

The data is held on the Wix Servers

WHO HAS ACCESS

The company director and the designated IT staff.

We do not share this data with any other body.

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YOUR RIGHTS

  • You have rights over the information I hold about you. These are :

  • Portability - you can ask me to send your information to someone else

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  • Rectification - if you think my records are wrong you can ask me to change them

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  • Erasure - in some circumstances you can ask me to remove your details from my records (this is sometimes called 'the right to be forgotten')

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  • Fair profiling - you can ask that any processes I automate are done by a person instead of a computer. I don’t automate any information processing, although I do use online forms to collect information. 

  • Right of access - you can have a copy of the information I hold at any time, by requesting it in writing. If you do this it will be provided within 30 days.

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  • Restricting processing - in some circumstances you can request that I stop processing your information

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  • Objection - you can object to the way I process information (e.g. if it is used to send you direct marketing you don’t want to receive) and you can ask me to stop using it in that way

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  • Information - you have the right to understand how I collect and process your information (hence this privacy notice) 

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  • You can withdraw your permission for me to use your information at any time, 

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  • You have a right to complain to the ICO if you have any problem with the way I store or use your data, or if you do not think your rights are being respected. 

Privacy Policy

 

1.  What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile

2. How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

3. Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the services;

To provide our customers with ongoing customer assistance and technical support;

To be able to contact our visitors and customers with general or personalised service-related notices and promotional messages;

To create aggregated statistical data and other aggregated and/or inferred non-personal Information, which we or our business partners may use to provide and improve our respective services;

To comply with any applicable laws and regulations.

 

4.  How do we store, use, share and disclose site visitors' personal information?

The Hinton Harvest website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

5.  How do we communicate with our site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to confirm any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

6.  How do you use cookies and other tracking tools?

Our website tracks personal information through the use of cookies.  The details of the tracking tools (e.g. cookies, flash cookies, web beacons, etc.,) our website employs are given below:

ForceFlashSite:  for the session, when viewing a mobile site (old mobile under m.domain.com) it will force the server to display the non-mobile version and avoid redirecting to the mobile site

hs: for the session, it’s function is security

smSession: this is a persistent cookie (two days or two weeks), it identifies logged in site members

XSRF-TOKEN: for the session, it’s function is security

svSession: this is a persistent cookie (two years), it identifies unique visitors and tracks a visitor’s sessions on a site

SSR-caching: for the session, it indicates how a site was rendered

7. How can our site visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us at hintonharvest@hotmail.co.uk

8.  Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

9. ​Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at hintonharvest@hotmail.co.uk

Hinton Harvest, Oak Leigh East, Merriott Rd,

Hinton St George, TA17 8SL

Email:  hintonharvest@hotmail.co.uk

Tel. 07939 485260

(please leave voicemail or text as we are busy on the holding)